Reignite™
More consistency. Less repetitive work.
REOPEN THE CONVERSATION WITH PAST CUSTOMERS.
Your next opportunity may already know your business. Reignite™ helps build a thoughtful reactivation process for past customers and inactive contacts who are eligible to hear from you.
Reignite™ is designed around your business process, with the workflow and review steps agreed during setup.
Your workflow at a glance
Identify the audience
Define inactive customer groups using available records and communication permissions.
Create a relevant reason
Develop a message and next step that fits the customer relationship and offer.
Follow through
Organize replies and follow-up, then review the reactivation outcomes.
From intention to action
A process built to keep moving.
Start with the right information. Build a clear workflow. Review what happens next. Every step has a purpose and a place for your team.
A clearer reactivation plan
More relevant customer follow-up
Better visibility into recovery opportunities
Where your team can save time
Spend less time manually finding and contacting past customers.
Reignite™ helps make reactivation a repeatable process for eligible contacts, with appropriate permissions and a clear way to review responses.
- Identifying inactive customer groups from available records.
- Preparing relevant follow-up rather than one-off outreach.
- Tracking responses and reactivation outcomes.
Your actual savings depend on your current workflow, volume, tools, and review needs. The free automation audit can establish a baseline and identify which tasks are suitable to streamline before estimating hours or financial impact.
Built around your business
Is Reignite™ right for you?
Businesses with an existing customer base and a reason to reconnect.
Do I need an existing customer list?
Yes. A usable customer list, relevant relationship history, and appropriate communication permissions form the starting point. The audit checks readiness and defines a suitable campaign.
Ready to take the next step?
LET’S BUILD
YOUR WORKFLOW.
Request your free automation audit. Tell us about your current process, your tools, and what you want to improve. We’ll help define the next step for Reignite™.