Reignite™

Bring past customers back into the conversation

Reignite™ helps businesses build an organized customer reactivation workflow from purchase history to a timely, relevant invitation to return. Use customer segments, campaign planning, and performance tracking to make repeat business easier to manage.

What it does

• Connects supported point-of-sale and commerce sources, including Square, Clover, and Shopify POS, subject to available integrations and account access.
• Helps organize customer records and create segments based on available purchase activity and reactivation criteria.
• Supports outreach campaigns through configured email and messaging workflows.
• Can use an OpenAI connection to draft personalized campaign copy; drafts can be reviewed before sending, with optional automation settings where configured.
• Includes consent and suppression controls, campaign holdout support, attribution tracking, and workflow/webhook options.
• Provides reporting to help review campaign activity and return activity attributed through the configured workflow.

Who it is for

Retailers, service businesses, and multi-location operators looking to create a repeatable process for reconnecting with lapsed or inactive customers.

Setup and responsible messaging

Connections require the relevant provider accounts, API credentials, permissions, and supported plan. Your business is responsible for customer consent, applicable messaging laws, and provider policies. AI copy generation requires your own OpenAI API key and may incur separate charges. Results depend on your data, offer, audience, and follow-up process; revenue gains are not guaranteed.

Included

Reignite™ WordPress plugin ZIP version 0.9.2 and setup notes. One-time purchase includes one year of product updates. Digital delivery only. GNU GPL licensing applies to the downloadable software.