When a business task keeps returning to your to-do list, you have three broad options: do it yourself, automate part of it, or delegate it to a person such as a virtual assistant. None is automatically best. The right approach depends on how often the task occurs, how much judgment it requires, how costly an error would be, and what you want to spend your own time doing.The goal is not to automate everything or eliminate human support. It is to design a reliable way to complete the work while preserving the care customers expect.When doing it yourself makes senseDIY [...]